Archive for the ‘Marketing Programs’ Category

Google and the right way to (not) do SEO

Monday, November 2nd, 2009

Often times we hear from our clients: “What can you do to get me higher up in search results from Google?” This is often a tricky question because while some sentiments are spot on, we often need to be diplomatic in our approach.

The most straightforward answer we give is that the organic search results are always the “most relevant.” This is a loaded term, but needs to be understood. The engineers and folks at Google are a whole lot smarter than we can ever be, and so we always have to assume that the sites which appear in search results are those that are best suited – most relevant – to the user. If Google could not promise this relevancy, no one would bother to pay for ads. And we know Google’s getting plenty of people to pay for their services.

This system cannot be gamed or overcome through techniques that SEO marketers will try to sell you. There are no magic bullets or tricks you can use to make your site more “relevant.”

There are, however, plenty of  good design practices you can implement in your site, some of which even come from Google. We take these recommendations to heart and always build our sites to be findable.

And guess what? It works. One of our clients, Fleetwood RV, Inc., manufactures recreational vehicles. So what search term could be the most relevant? We found in our analytics that most people arriving from search engines didn’t even need to use it: they are searching for “fleetwood” and “fleetwood rv.” It’s easy and not much of a challenge for the site to appear in those search results, but what about more generic terms?

As of today, without any special voodoo or other questionable attempts to raise their site’s PageRank, fleetwoodrv.com is currently #3 for the oh-so-generic term of “rv.” We know that the products on http://fleetwoodrv.com are relevant to those searching for RVs, and based on our approach of building a site that provides the right information, our client is seeing substantial traffic from Google.

Stepping Away from Corporate IT for an Extranet.

Friday, August 14th, 2009

When building extranets for larger clients, our touch point within the company is usually the Marketing department. Yet at the same time, we are building an internal web application so it’s likely that at some point we’ll be stepping into the turf usually controlled by the client’s IT department.

What we’ve learned throughout these engagements is to remind our client of the benefits of keeping IT out of the picture: less burden on IT’s limited resources, a design approach that doesn’t impact internal architectures, and better user outcomes. And as an outside agency we can usually meet a pressing need more quickly than IT would be able to, given their planning and budget cycles.

If possible, it helps to have an advocate within the Marketing department who will stand up and say, gingerly, “We want to build this outside of the usual corporate IT infrastructure.”

(more…)

Viral Video: How a simple craftsman captivated the entire globe.

Wednesday, January 7th, 2009

It was a tiny shop, in a small village far from the tourist trade and raucous boulevards of the city. Passed down from father to son more times than anyone in the family could recall, the family trade had always put food on the table, clothes on the children, and created a day of leisure each Sunday. However, the comfort of this moderate prosperity was slipping away, and there appeared little that could be done.

Despair or hopelessness was not of the family’s way, when days passed without an order or a visit that brought the bell above the door to life. Yet there was a day, a day much different from the others, when the bell did ring celebrating the return of Aamir the son who has been lost to the shameless desires of the city and beyond. Recognizing the dire mood of the shop, Aamir said, “Papa, I know you have not so isolated yourself to be unaware of the Internet?” (more…)

< ?php wp_footer(); ?>